A Guide to Delivery and Shipping for Your Elf on Shelf

Are you excited to welcome your new Elf on Shelf friend into your home? If so, you're probably wondering about the delivery process and what to expect. At 'Brand Name', we understand that receiving your elf can be just as exciting as having them arrive. That's why we've put together this guide to help you track your order and get ready for the arrival of your new companion.

Firstly, it's essential to note that larger toys are typically only shipped within Mainland UK. This means if you live in Scotland or one of the Channel Islands, you may experience a slightly longer delivery time. However, we've got you covered with our 48-hour courier service, which includes tracking information and estimated delivery times.

Once your order is dispatched from our warehouse, you'll receive an email notification with your tracking number and a link to keep tabs on your delivery. This way, you can stay updated on the status of your elf's journey to your doorstep.

It's also important to be aware that some large items are shipped directly from our suppliers, which may take longer to arrive. If nobody is home when our courier arrives, they will leave a note with instructions on how to arrange redelivery or collect your order from their depot.

In the event of any issues, rest assured that we're here to help. Our customer service team is always happy to assist with any queries you may have about your delivery. And, as an added bonus, we offer free standard delivery for all UK mainland orders over £3.99 (excluding large items shipped directly from our suppliers).

So, get ready to welcome your Elf on Shelf friend into your home! With our efficient shipping and tracking system, you'll be able to keep tabs on their journey every step of the way. Happy shopping!

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